Getting a ‘unknown error occured’ when trying to log in. 100% positive user and PW are correct.
Grafana 10.1.0 on RPi 4
Same problem here. Upgraded from 10.0.3 to 10.1.0 and Users/Login seems to be broken.
1 Like
this one too
1 Like
Same problem with Pi3 B+.
Thanks @jangaraj, unfortunately this didn’t help. Here a log.
logger=settings t=2023-08-25T13:30:19.425104611+02:00 level=info msg="Starting Grafana" version=10.1.0 commit=838218ba20 branch=HEAD compiled=2023-08-23T12:52:21+02:00
logger=settings t=2023-08-25T13:30:19.426870574+02:00 level=info msg="Config loaded from" file=/usr/share/grafana/conf/defaults.ini
logger=settings t=2023-08-25T13:30:19.427059008+02:00 level=info msg="Config loaded from" file=/etc/grafana/grafana.ini
logger=settings t=2023-08-25T13:30:19.427141611+02:00 level=info msg="Config overridden from command line" arg="default.paths.data=/var/lib/grafana"
logger=settings t=2023-08-25T13:30:19.427237183+02:00 level=info msg="Config overridden from command line" arg="default.paths.logs=/var/log/grafana"
logger=settings t=2023-08-25T13:30:19.427319369+02:00 level=info msg="Config overridden from command line" arg="default.paths.plugins=/var/lib/grafana/plugins"
logger=settings t=2023-08-25T13:30:19.427399524+02:00 level=info msg="Config overridden from command line" arg="default.paths.provisioning=/etc/grafana/provisioning"
logger=settings t=2023-08-25T13:30:19.427479262+02:00 level=info msg=Target target=[all]
logger=settings t=2023-08-25T13:30:19.427593688+02:00 level=info msg="Path Home" path=/usr/share/grafana
logger=settings t=2023-08-25T13:30:19.427671759+02:00 level=info msg="Path Data" path=/var/lib/grafana
logger=settings t=2023-08-25T13:30:19.427749519+02:00 level=info msg="Path Logs" path=/var/log/grafana
logger=settings t=2023-08-25T13:30:19.427826965+02:00 level=info msg="Path Plugins" path=/var/lib/grafana/plugins
logger=settings t=2023-08-25T13:30:19.427961911+02:00 level=info msg="Path Provisioning" path=/etc/grafana/provisioning
logger=settings t=2023-08-25T13:30:19.428045816+02:00 level=info msg="App mode production"
logger=sqlstore t=2023-08-25T13:30:19.430110472+02:00 level=info msg="Connecting to DB" dbtype=sqlite3
logger=migrator t=2023-08-25T13:30:19.707113819+02:00 level=info msg="Starting DB migrations"
logger=migrator t=2023-08-25T13:30:19.804454927+02:00 level=info msg="migrations completed" performed=0 skipped=493 duration=5.185077ms
logger=secrets t=2023-08-25T13:30:19.811279509+02:00 level=info msg="Envelope encryption state" enabled=true currentprovider=secretKey.v1
logger=plugin.loader t=2023-08-25T13:30:20.132826393+02:00 level=warn msg="Plugin missing module.js" pluginID=input warning="Missing module.js, If you loaded this plugin from git, make sure to compile it."
logger=plugin.loader t=2023-08-25T13:30:20.133079774+02:00 level=info msg="Plugin registered" pluginID=input
logger=query_data t=2023-08-25T13:30:20.170309098+02:00 level=info msg="Query Service initialization"
logger=live.push_http t=2023-08-25T13:30:20.193288381+02:00 level=info msg="Live Push Gateway initialization"
logger=ngalert t=2023-08-25T13:30:20.234842535+02:00 level=warn msg="Unexpected number of rows updating alert configuration history" rows=0 org=1 hash=e0528a75784033ae7b15c40851d89484
logger=infra.usagestats.collector t=2023-08-25T13:30:43.195201467+02:00 level=info msg="registering usage stat providers" usageStatsProvidersLen=2
logger=server t=2023-08-25T13:30:43.197436277+02:00 level=info msg="Writing PID file" path=/run/grafana/grafana-server.pid pid=5613
logger=modules t=2023-08-25T13:30:43.200245818+02:00 level=info msg=initialising module=http-server
logger=modules t=2023-08-25T13:30:43.209341775+02:00 level=info msg=initialising module=secret-migrator
logger=http.server t=2023-08-25T13:30:43.223372919+02:00 level=info msg="HTTP Server Listen" address=[::]:3000 protocol=http subUrl= socket=
logger=modules t=2023-08-25T13:30:43.265710201+02:00 level=info msg=initialising module=provisioning
logger=provisioning.alerting t=2023-08-25T13:30:43.271359543+02:00 level=info msg="starting to provision alerting"
logger=provisioning.alerting t=2023-08-25T13:30:43.272383174+02:00 level=info msg="finished to provision alerting"
logger=modules t=2023-08-25T13:30:43.275997651+02:00 level=info msg=initialising module=background-services
logger=modules t=2023-08-25T13:30:43.282662186+02:00 level=info msg="All modules healthy" modules="[provisioning background-services http-server secret-migrator]"
logger=ngalert.state.manager t=2023-08-25T13:30:43.283873522+02:00 level=info msg="Warming state cache for startup"
logger=ngalert.state.manager t=2023-08-25T13:30:43.286337131+02:00 level=info msg="State cache has been initialized" states=0 duration=2.449443ms
logger=ngalert.scheduler t=2023-08-25T13:30:43.287407792+02:00 level=info msg="Starting scheduler" tickInterval=10s
logger=ticker t=2023-08-25T13:30:43.288431995+02:00 level=info msg=starting first_tick=2023-08-25T13:30:50+02:00
logger=ngalert.multiorg.alertmanager t=2023-08-25T13:30:43.293307651+02:00 level=info msg="Starting MultiOrg Alertmanager"
logger=grafanaStorageLogger t=2023-08-25T13:30:43.310169951+02:00 level=info msg="storage starting"
logger=grafana.update.checker t=2023-08-25T13:30:43.490951093+02:00 level=info msg="Update check succeeded" duration=193.948237ms
logger=plugins.update.checker t=2023-08-25T13:30:43.549794377+02:00 level=info msg="Update check succeeded" duration=250.039167ms
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:30:53.500619942+02:00 level=info msg="Request Completed" method=GET path=/api/live/ws status=-1 remote_addr=[2a02:xxxx:144e] time_ms=26 duration=26.345963ms size=0 referer= handler=/api/live/ws
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:31:02.82076682+02:00 level=info msg="Request Completed" method=GET path=/favicon.ico status=404 remote_addr=[2a02:xxxx:144e] time_ms=81 duration=81.178076ms size=36506 referer=http://smartpi.lan:3000/public/build/7424.afad9d5bcb701f31d890.js handler=public-assets
logger=context userId=-1 orgId=1 uname= t=2023-08-25T13:31:23.556697222+02:00 level=info msg="Request Completed" method=GET path=/api/live/ws status=-1 remote_addr=[2a02:xxxx:144e] time_ms=13 duration=13.356839ms size=0 referer= handler=/api/live/ws
logger=settings t=2023-08-25T13:31:30.69697906+02:00 level=info msg="Starting Grafana" version=10.1.0 commit=838218ba20 branch=HEAD compiled=2023-08-23T12:52:21+02:00
logger=settings t=2023-08-25T13:31:30.700135786+02:00 level=info msg="Config loaded from" file=/usr/share/grafana/conf/defaults.ini
logger=settings t=2023-08-25T13:31:30.700280419+02:00 level=info msg="Config loaded from" file=/etc/grafana/grafana.ini
logger=settings t=2023-08-25T13:31:30.700377917+02:00 level=info msg="Config overridden from command line" arg="default.paths.data=/var/lib/grafana"
logger=settings t=2023-08-25T13:31:30.70046026+02:00 level=info msg="Config overridden from command line" arg="default.paths.logs=/var/log/grafana"
logger=settings t=2023-08-25T13:31:30.70053953+02:00 level=info msg="Config overridden from command line" arg="default.paths.plugins=/var/lib/grafana/plugins"
logger=settings t=2023-08-25T13:31:30.700618018+02:00 level=info msg="Config overridden from command line" arg="default.paths.provisioning=/etc/grafana/provisioning"
logger=settings t=2023-08-25T13:31:30.700698277+02:00 level=info msg=Target target=[all]
logger=settings t=2023-08-25T13:31:30.700820411+02:00 level=info msg="Path Home" path=/usr/share/grafana
logger=settings t=2023-08-25T13:31:30.700899785+02:00 level=info msg="Path Data" path=/var/lib/grafana
logger=settings t=2023-08-25T13:31:30.700976815+02:00 level=info msg="Path Logs" path=/var/log/grafana
logger=settings t=2023-08-25T13:31:30.701062647+02:00 level=info msg="Path Plugins" path=/var/lib/grafana/plugins
logger=settings t=2023-08-25T13:31:30.701140719+02:00 level=info msg="Path Provisioning" path=/etc/grafana/provisioning
logger=settings t=2023-08-25T13:31:30.701218166+02:00 level=info msg="App mode production"
logger=sqlstore t=2023-08-25T13:31:30.703621413+02:00 level=info msg="Connecting to DB" dbtype=sqlite3
logger=migrator t=2023-08-25T13:31:30.982463513+02:00 level=info msg="Starting DB migrations"
logger=migrator t=2023-08-25T13:31:31.063775422+02:00 level=info msg="migrations completed" performed=0 skipped=493 duration=4.840816ms
logger=secrets t=2023-08-25T13:31:31.071444688+02:00 level=info msg="Envelope encryption state" enabled=true currentprovider=secretKey.v1
logger=plugin.loader t=2023-08-25T13:31:31.418340714+02:00 level=warn msg="Plugin missing module.js" pluginID=input warning="Missing module.js, If you loaded this plugin from git, make sure to compile it."
logger=plugin.loader t=2023-08-25T13:31:31.418588523+02:00 level=info msg="Plugin registered" pluginID=input
logger=query_data t=2023-08-25T13:31:31.439738481+02:00 level=info msg="Query Service initialization"
logger=live.push_http t=2023-08-25T13:31:31.463447048+02:00 level=info msg="Live Push Gateway initialization"
logger=ngalert t=2023-08-25T13:31:31.504697187+02:00 level=warn msg="Unexpected number of rows updating alert configuration history" rows=0 org=1 hash=e0528a75784033ae7b15c40851d89484
logger=infra.usagestats.collector t=2023-08-25T13:31:54.432360891+02:00 level=info msg="registering usage stat providers" usageStatsProvidersLen=2
logger=server t=2023-08-25T13:31:54.433391657+02:00 level=info msg="Writing PID file" path=/run/grafana/grafana-server.pid pid=5629
logger=modules t=2023-08-25T13:31:54.434635755+02:00 level=info msg=initialising module=http-server
logger=modules t=2023-08-25T13:31:54.43457612+02:00 level=info msg=initialising module=secret-migrator
logger=http.server t=2023-08-25T13:31:54.450146839+02:00 level=info msg="HTTP Server Listen" address=[::]:3000 protocol=http subUrl= socket=
logger=modules t=2023-08-25T13:31:54.479793039+02:00 level=info msg=initialising module=provisioning
logger=provisioning.alerting t=2023-08-25T13:31:54.484069802+02:00 level=info msg="starting to provision alerting"
logger=provisioning.alerting t=2023-08-25T13:31:54.484278185+02:00 level=info msg="finished to provision alerting"
logger=modules t=2023-08-25T13:31:54.484766876+02:00 level=info msg=initialising module=background-services
logger=modules t=2023-08-25T13:31:54.485685769+02:00 level=info msg="All modules healthy" modules="[provisioning background-services http-server secret-migrator]"
logger=ngalert.state.manager t=2023-08-25T13:31:54.487984799+02:00 level=info msg="Warming state cache for startup"
logger=grafanaStorageLogger t=2023-08-25T13:31:54.491150745+02:00 level=info msg="storage starting"
logger=ngalert.state.manager t=2023-08-25T13:31:54.573701829+02:00 level=info msg="State cache has been initialized" states=0 duration=85.700258ms
logger=ngalert.multiorg.alertmanager t=2023-08-25T13:31:54.574298122+02:00 level=info msg="Starting MultiOrg Alertmanager"
logger=ngalert.scheduler t=2023-08-25T13:31:54.574815042+02:00 level=info msg="Starting scheduler" tickInterval=10s
logger=ticker t=2023-08-25T13:31:54.575267067+02:00 level=info msg=starting first_tick=2023-08-25T13:32:00+02:00
logger=grafana.update.checker t=2023-08-25T13:31:54.671027862+02:00 level=info msg="Update check succeeded" duration=174.693284ms
logger=plugins.update.checker t=2023-08-25T13:31:54.698215034+02:00 level=info msg="Update check succeeded" duration=206.630805ms
There’s a syslog from my raspberry.
Getting the exact same issue, I’ve reinstalled Pi Lite and Grafana 10.1.0 but the same issue occurs. I’ve tried resetting the admin the password, etc.
Anyone have a solution?
Same problem for me! Running Grafana on Raspi 4 with Buster. Downgrade with
sudo apt-get install grafana=10.0.3
has been solved the problem. There seems to be an issue with 10.1. on that platfform
4 Likes
Had the same issue, downgrade helped. Thx!
Same login issue on Raspberry Pi 3 Model B Plus Rev 1.3. Downgraded to 10.0.3 and all works perfectly.
1 Like