Plugin.signature.key_retriever error in grafana

I got this error frequently, i don’t know from which plugin i am getting this error.

logger=plugin.signature.key_retriever t=2024-01-30T09:48:27.08146216+03:00 level=error msg=“Error downloading plugin manifest keys” error=“Get "https://grafana.com/api/plugins/ci/keys\”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)"

please provide the solution.

That’s not from any particular plugin, but from Grafana. It looks like your Grafana can’t reach URL https://grafana.com/api/plugins/ci/keys, where are keys used for plugin signature verification.

Have the same error on system without internet connection. Already set

# Disable download of the public key for verifying plugin signature.
; public_key_retrieval_disabled=true

This has no effect

Nope, you didn’t. ; comments a line.

Grafana uses semicolons (the ; char) to comment out lines in a .ini file. You must uncomment each line in the custom.ini or the grafana.ini file that you are modify by removing ; from the beginning of that line. Otherwise your changes will be ignored.

ohhhhh :frowning:
Thanks !
it works now