Grafana will not start after install

Grafana Installation
1

It pulls the package fine but when starting it errors out

Error: ✗ Get “https://grafana.com/api/plugins/grafana-clock-panel/versions”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)
Error: ✗ Get “https://grafana.com/api/plugins/grafana-clock-panel/versions”: context deadline

When I got to the actual Website I am able to hit it.

In Docker Portainer I get this error"
Stopped for 1 minute with exit code 1

  • Did you follow any online instructions? If so, what is the URL? I checked to see if there was an outage and There is none reported today. There was one yesterday
2

Are you trying to install Grafana or the clock panel plugin?

3

I’m having the same issue just after installing the plugin. Any ideas why this is happening ?

4

Hey @lorry96

Same question: are you trying to install Grafana or the clock panel?

5

hi, i was trying to install plugin. For context, i installed Grafana as docker image and this issue happened. As a workaround , i installed grafana standalone and then installed plugin. It worked like a charm

6

Hey @lorry96

Can you show how you installed the plugin please?

7

Hi, here is what i used:

Go to : /usr/share/grafana/bin

sudo ./grafana cli plugins install <plugin_id>
Exemple:

Sudo ./grafana cli plugins install marcusolsson-csv-datasource

8

Which plugin_id did you put?
Also, can you make sure your server have an Internet acces?

9

Hi, i used csv plugin as plugin_id. With docker image i think the issue was related to proxy / FW rules (i’m in corporate enviornment) . Switching to standalone version solved the issue. I was able to install plugins and grafana started normally. Everything is working right now. Thanks for your help

10

You can add proxy settings in the compose.yaml:

environment:
  GF_INSTALL_PLUGINS: alexanderzobnin-zabbix-app
  HTTP_PROXY: http://<proxy_ip>:8080
  HTTPS_PROXY: http://<proxy_ip>:8080
  NO_PROXY: localhost,127.0.0.1,172.16.0.0/12

Grafana can start with the HTTP/HTTPS proxy settings, but the packets between the Grafana and Zabbix containers will be sent through the proxy. In this case I got 403 Forbidden, because the proxy blocked these messages.
The solution is to set the NO_PROXY with the internal subnets (at least with the Zabbix webserver IP) to have direct connection between them.