Grafana Alerting Contact points error

Grafana
1

Hello, I recently installed Grafana V.11.0 in Ubuntu 22.04.2 LTS
and when i go to the contact points page this shows up

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image1763×756 44.8 KB

I have tried reinstalling Grafana but didn’t solve the issue, I have no idea how to solve this, if someone could help me I will appreciate it

2

Use the browser console and inspect response for API call, which returns list of contact points.

3

Seams like the JSON has like some extra text but I don’t know where it comes from

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image1875×177 33.6 KB

4

Stop Grafana, drop/delete used Grafana database and start it again (of course you will loose everything in Grafana).
If it didn’t help, then it is something in front of Grafana: reverse proxy, proxy, waf,… which is probably changing requests payloads.

5

I made a clean install and it didn’t work either

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image1902×117 61.7 KB

I checked the same json in my local machine in witch grafana works and the image you can see that the only difference is some characters are escaped and some more “]}” at the end.
I don’t know how to solve this, i will try check how this json is created to check if i can solve it

6

I have tried in the server as localhost using a VNC and there works too, seams to be a problem when is not local host but still clueless how to solve it

7

I already gave you some hints:

8

Sorry, but i don’t understand because I’m very new to this, could you explain to me what should i do to check if this is true? and what means having a reverse proxy or waf sorry if I sounded dismissive in my comments i just didn’t understand you comment and tried other avenues

9

There can be some device(s) between your browser and your Grafana. Especially if you are in enterprise environment, where every request is inspected usually.