Couldn't update the role of user

Grafana
1

The user has the role as “Viewer” now, I log in as admin, and change the role to “Editor”. In the admin page, it looks the new profile is updated. I can see Grafana server return code 200, and if I refresh the page, the user still has “Viewer” role.

But when the user login again, his profile back to “Viewer” again.

Any idea where could be wrong?

2

Do you have any authentication set up (LDAP, oauth etc.)? LDAP sync is a potential culprit.

3

Thank you, we use LDAP. I will take a look at ldap sync.