Can't upload a new dashboard

when i upload my dashboard it will show such error, i need help to solve it.

Hi @songxiaosheng,

Welcome to the :grafana: community support forums !!

We are excited that you joined our OSS community. Please read about some of the FAQs in the community :slight_smile:

Please review the submission template and include more details:

  • What Grafana version are you using?

  • Can you share the link to this Dashboard that you are trying to Import?

  • What is your datasource?

  • Did you receive any errors in the Grafana logs? If so, please tell us exactly what they were.

  • Did you follow any online instructions? If so, what is the URL?

my dashboard as follow ,i had export from grafana version 9.x but it still didn’t work, please help me thansk.

I cannot access it as asking for login credentials.

1 Like

oh,sorry,you can use this address: and account is test/test

dashboard is dubbo application dashboard


I can see that you are running the latest version of Grafana 9.4.3

The important question are:

  1. From where did you download this “dubbo application dashboard” ?

  2. Can you send its link if it is publicly available?

  3. What is the Data Source?

  4. Was it working before e.g. in the previous version of Grafana or just use the Import Dashboard JSON as was publically available somewhere?

Other than that, I capture this error;


The error message says 2 clear things:

  1. This Dashboard might be v.old as it is using some query which is no longer supported by the Data Source.

  2. Also, the connection to the Data Source is not found or unreachable. (at least to confirm this open you can goto Settings → Data Soruces → Select the correct Data Source and click Test button and it turns Green OK then it means that the problem is then on the Dashboad JSON side as the queries are not compatible with the Data Soruce (e.g. if the Data Source is for e.g. Java VM then the version is not compatible for JSON to work with it).

cloud you leave your email ,i can send to it

Hi @songxiaosheng

Could you please answer the questions I asked if they are not releasing any confidential information (I guess only the link from where you downloaded it might be confidential but the rest seems fine to explain here IMO).