Unable to view Frontend Observability

Grafana Cloud
1

  • What Grafana version and what operating system are you using?

  • What are you trying to achieve?
    I want to be able to view the Frontend Observability dashboard in Grafana cloud that I have previously can view 2 week ago.
    I want to be able to view the Grafana Frontend Observability log in Grafana cloud

  • How are you trying to achieve it?
    Open Grafana cloud trying to find Frontend Observability tab on the left

  • What happened?
    Unable to find Frontend Observability tab on Grafana cloud
    Unable to view Frontend Observability dashboard on Grafana cloud
    Unable to view Frontend Observability log on Grafana cloud

    Screenshot 2567-06-19 at 20.04.59
    Screenshot 2567-06-19 at 20.04.593830×1966 378 KB

    Screenshot 2567-06-19 at 20.06.53
    Screenshot 2567-06-19 at 20.06.533840×1994 288 KB

  • What did you expect to happen?
    Expected to see Frontend Observability tab on Grafana cloud
    Expected to view Frontend Observability dashboard on Grafana cloud
    Expected to view Frontend Observability log on Grafana cloud

  • Can you copy/paste the configuration(s) that you are having problems with?
    non

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.
    I seeing 2 alert
    Grafana Cloud Tempo is Experiencing Minor Service Outage. Follow this incident on our status page in the grafana.com / orgs / username page
    and in the page that use to have the dashboard is not warning that You have reached your free tier limit for Frontend Observability. Upgrade to Grafana Cloud Pro to track more sessions.

  • Did you follow any online instructions? If so, what is the URL?
    None

Not sure if this is due to the outage or due to the usage limit.

2

@ncharuphant this could be related to that temporary outage but that is now stable. The usage limit is unrelated. Feel free to open a support ticket so we can look into this more specifically.