PagerDuty Alert Severity/Class/Group properly set with alert tags or labels in Grafana 8

elrot · September 18, 2021, 2:21pm

What Grafana version and what operating system are you using?
MacOS, Grafana 8.1.2
What are you trying to achieve?
Overwrite severity/group/class tag in PagerDuty notifier at AlertRule level
How are you trying to achieve it?
Tried via Labels and annotations on “Create Rule Panel”

I can see in this file [lines 137-168]

grafana/grafana/blob/v8.1.2/pkg/services/alerting/notifiers/pagerduty.go

package notifiers

import (
	"os"
	"strconv"
	"strings"
	"time"

	"github.com/grafana/grafana/pkg/bus"
	"github.com/grafana/grafana/pkg/components/simplejson"
	"github.com/grafana/grafana/pkg/infra/log"
	"github.com/grafana/grafana/pkg/models"
	"github.com/grafana/grafana/pkg/services/alerting"
)

func init() {
	alerting.RegisterNotifier(&alerting.NotifierPlugin{
		Type:        "pagerduty",
		Name:        "PagerDuty",
		Description: "Sends notifications to PagerDuty",

This file has been truncated. show original

that severity/group/class tags can override payload root elements but I have no idea how to set those tags in new Grafana 8 Alerting service. Labels and annotations are not saved as tags.

What happened?

Class/Severity/Group were not overwritten.

What did you expect to happen?

See properly assigned Class/Severity/Group in PagerDuty.

system · September 18, 2022, 2:22pm

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