Situation: We have an API uploaded alertrule that is in firing mode, an alertgroup is created and a notification sent.
Action: Someone accidentally clicked on ‘resolve’, whilde the alertrule is still firing.
Reaction: Alertgroup stays resolved and no new alertgroup is created.
Expected reaction: A new alertgroup is created because the alertrule is still firing.
Can someone explain to me why there is no new alertgroup created?
And how can I prevent this behavior in the future? (except by not allowing colleagues to resolve an alertgroup )
After reading Group alert notifications | Grafana documentation I would expect that “resolve” is a group-change and that the group is updated after the group interval, which is 45s in our case