New Relic datasource enterprise license error

Grafana Configuration
1

  • What Grafana version and what operating system are you using?
    Grafana cloud

  • What are you trying to achieve?
    To add New Relic datasource

  • How are you trying to achieve it?
    Configure on Home > Connections > Data sources > grafana-newrelic-datasource-1

  • What happened?
    Got error as below

    grafana support
    grafana support1580×645 51.1 KB

  • What did you expect to happen?
    Success adding New Relic datasource

  • Can you copy/paste the configuration(s) that you are having problems with?
    N/A

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.

    grafana support
    grafana support1580×645 51.1 KB

  • Did you follow any online instructions? If so, what is the URL?
    No.

2

New Relic is enterprise plugin = you need valid enterprise license, but you have expired enterprise license. So this is error is correct: you don’t have valid license => you can’t use licensed plugin.

1 Like
3

Hi @azlanazman

If you are a paying customer of Grafana Cloud then login to your Cloud account and can open directly a ticket from there:

Here is also a link to it:

1 Like
4

Sure. Thanks, @usman.ahmad