I can't see FlowCharting diagrams

[cmartin5]

Hello everyone,

• What Grafana version and what operating system are you using?
  Grafana v9.4.3 in Ubuntu Server 22.04.2 LTS

** What are you trying to achieve?*
I’m configuring a new installation of Grafana. I’m trying to configure a FlowCharting panel, when I create it, I can see the default example diagram, as you can see:

But when I edit this diagram and save it, I don’t see the diagram anymore, I see the panel in white color, as you can see:

If I save the Dashboard, the result is the same:

I’ve tried creating different diagrams with different backgrounds, but it doesn’t seem to be a problem with the diagrams.

• What did you expect to happen?
  I think that the problem could be due to the version of the FlowCharting plugin, because I have the version 0.5.0 that comes by default, but when I try yo update or uninstall for installing the latest version, I have another problem, I receive this message:
  

So, I can’t try with other version of the FlowCharting plugin.

I have not found any similar issue in forums or webs, and I don’t know what is the exactly problem.
Has anyone encountered a similar problem?

Best regards

[yosiasz]

Can you open the log file and see what the detailed error is?

[guthubps1304]

the issue was reported in Github by many people - as far as I know only a kind of “workaround” is available:
when Flowchart is open in editor - make all your desired changes and export the Flow to an XML File use checkmark “compressed” - then you can copy + paste the xml content into your Flowchart Panel again.

Draw.io Moving app.diagrams.net to embed.diagrams.net

scroll down - an ugly workaround explained as well

[cmartin5]

Thanks for the link, this “alternative” solution works fine.
It is possible that due to my level of English when translating I did not find threads like that on Github or other forums.