How to invite user emails for hosted grafana

Hey,

I just paid the $20/mo for a hosted grafana plan, but I can’t add any users from my company. I have a custom url http://hsdp.grafana.net… But When I try to invite them as users, it tells me their emails do not exist… How does this work… do they need to create accounts on grafana.net before I can invite them?

EDIT: To elaborate… I go to the main page for our org. Under organization users, I click “Add Users”. I try adding an email for my boss, and it says “User could not be found!”

Thanks

They need accounts on grafana.com then you can invite them to your grafana.com org, then they will be able to login to your instance.