How to invite user emails for hosted grafana


I just paid the $20/mo for a hosted grafana plan, but I can’t add any users from my company. I have a custom url… But When I try to invite them as users, it tells me their emails do not exist… How does this work… do they need to create accounts on before I can invite them?

EDIT: To elaborate… I go to the main page for our org. Under organization users, I click “Add Users”. I try adding an email for my boss, and it says “User could not be found!”


They need accounts on then you can invite them to your org, then they will be able to login to your instance.