Hosted Grafana: Authorization Failed


#1

I had a previous grafana page that was working fine. This morning however, it appears to have an issue trying to log in. I’m not too sure whats going on here because I don’t have access to any logs. This is the free grafana plan.


#2

Are you able to log in to grafana.com?


#3

Yup, I’m posting here with the same account I had. I -think- this may be an issue with the OAuth client I deleted which may have been default.


#4

If you go to your profile and click the “Log In” button, do you get the same error?


#5

Yes, I get the same error.


#6

I’ll ask the GrafanaCloud team if they can investigate.


#7

@ahanuschak as you’ve discovered if you delete the OAuth client associated with your Grafana instance then the OAuth login won’t work any more :wink: I was able to recreate the OAuth client entry for you, let us know if you are still having problems logging in.


#8

Can you please do the same for me? I’m having the same problem.


#9

@relay you should be all set.


#10

it works :muscle::pray:, thanks!


#11

Can you do the same for me please? Thanks in advance!


#12

I don’t think I deleted the oAuth client, but this sounds like what is happening to me also. I am trying out the free account on Grafana Cloud. I started receiving Unauthorized messages in different places in the interface and now I get the attached error when I try to go to my dashboard.

Would you mind checking my account?

Thanks!


#13

Was experiencing a similar problem earlier but instead of that message this one displayed:

login.OAuthLogin(missing saved state)


#14

I am getting the “(missing saved state)” version now too.

It feels like my authorization times out. I can work for a few minutes just fine, then I’ll start getting “Unauthorized” errors while trying to work with a panel. If I try to log into the instance again, I get that login.OAuthLogin error. The timing isn’t consistent, though. It will fail after a couple minutes or 15 minutes. Eventually, I can get back in and work for another few minutes before it all happens again.


#15

Logging out and in and killing all grafana cookies and other data does not solve the problem.


#16

We have the same problem. How can I get a fix in my Hosted Grafana org youmoni