GrafanaCloud Unauthorized errors

timmoses · August 6, 2018, 7:35pm

After logging into GrafanaCloud and changing/saving dashboards, an unauthorized message starts popping up after a few minutes of use. It doesn’t give any details, so I don’t have much to go on. I can log out and in again to get things working for a few minutes, but end up with the same error popping up when I try to save. I am working with CloudWatch, but it doesn’t seem to be my AWS permissions since I can get to all the data I need while it is working. Has anyone else experienced this?

26%20PM

timmoses · August 6, 2018, 7:38pm

It happens on Chrome and Safari. Clearing all cookies and data lets me log in and do some more work, but eventually the Unauthorized message returns.

timmoses · August 6, 2018, 8:36pm

I’ll also sometimes get this error when logging into my GrafanaCloud instance.

korinel · August 11, 2018, 11:42pm

I’ve been getting this too. I didn’t realize it was just chrome and safari, though. I may try Firefox on my laptop at least.