ATTN: New Topic Template for Support Category

Dear Community Members,

Today we will begin testing a new topic template for the Support category. By encouraging users to provide more information about their issue in their initial post, we can resolve problems faster and provide everyone with better support.

If you have any feedback, by all means let us know! Here is the new template that will appear when you create a new topic:

Please use this template to create your new topic. The more information you can provide, the more likely someone can help. Therefore, please take a few extra minutes and try to answer the following questions:

  • What Grafana version and what operating system are you using?

  • What are you trying to achieve?

  • How are you trying to achieve it?

  • What happened?

  • What did you expect to happen?

  • Can you copy/paste the configuration(s) that you are having problems with?

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.

  • Did you follow any online instructions? If so, what is the URL?