Windows Service won't start

Tried upgrading from version 7 to the latest version 8.0.6 and the service will not start.

Windows says:

image

  • What Grafana version and what operating system are you using?
    Grafana 8.06 windows installer
    Windows Server 2016 x64

  • What are you trying to achieve?
    Upgraded to the latest version and the service is not starting

  • How are you trying to achieve it?

  • What happened?
    Backup up files, ran the installer, new service didn’t start

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.

t=2021-07-29T10:14:06-0700 lvl=info msg="Starting Grafana" logger=server version=8.0.6 commit=68fe9e3431 branch=HEAD compiled=2021-07-15T00:49:19-0700
t=2021-07-29T10:14:06-0700 lvl=info msg="Config loaded from" logger=settings file="C:\\Program Files\\GrafanaLabs\\grafana/conf/defaults.ini"
t=2021-07-29T10:14:06-0700 lvl=info msg="Config loaded from" logger=settings file="C:\\Program Files\\GrafanaLabs\\grafana\\conf\\custom.ini"
t=2021-07-29T10:14:06-0700 lvl=info msg="Path Home" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana"
t=2021-07-29T10:14:06-0700 lvl=info msg="Path Data" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data"
t=2021-07-29T10:14:06-0700 lvl=info msg="Path Logs" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\log"
t=2021-07-29T10:14:06-0700 lvl=info msg="Path Plugins" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\plugins"
t=2021-07-29T10:14:06-0700 lvl=info msg="Path Provisioning" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\conf\\provisioning"
t=2021-07-29T10:14:06-0700 lvl=info msg="App mode production" logger=settings
t=2021-07-29T10:14:06-0700 lvl=info msg="Connecting to DB" logger=sqlstore dbtype=sqlite3
t=2021-07-29T10:14:06-0700 lvl=warn msg="SQLite database file has broader permissions than it should" logger=sqlstore path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\grafana.db" mode=-rw-rw-rw- expected=-rw-r-----
t=2021-07-29T10:14:06-0700 lvl=info msg="Starting DB migrations" logger=migrator
t=2021-07-29T10:14:06-0700 lvl=info msg="migrations completed" logger=migrator performed=0 skipped=330 duration=2.0065ms
t=2021-07-29T10:14:06-0700 lvl=info msg="Starting plugin search" logger=plugins
t=2021-07-29T10:14:06-0700 lvl=warn msg="The following files were not included in the signature" logger=plugins plugin=input files=[LICENSE]
t=2021-07-29T10:18:23-0700 lvl=info msg="Starting Grafana" logger=server version=8.0.6 commit=68fe9e3431 branch=HEAD compiled=2021-07-15T00:49:19-0700
t=2021-07-29T10:18:23-0700 lvl=info msg="Config loaded from" logger=settings file="C:\\Program Files\\GrafanaLabs\\grafana/conf/defaults.ini"
t=2021-07-29T10:18:23-0700 lvl=info msg="Config loaded from" logger=settings file="C:\\Program Files\\GrafanaLabs\\grafana\\conf\\custom.ini"
t=2021-07-29T10:18:23-0700 lvl=info msg="Path Home" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana"
t=2021-07-29T10:18:23-0700 lvl=info msg="Path Data" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data"
t=2021-07-29T10:18:23-0700 lvl=info msg="Path Logs" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\log"
t=2021-07-29T10:18:23-0700 lvl=info msg="Path Plugins" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\plugins"
t=2021-07-29T10:18:23-0700 lvl=info msg="Path Provisioning" logger=settings path="C:\\Program Files\\GrafanaLabs\\grafana\\conf\\provisioning"
t=2021-07-29T10:18:23-0700 lvl=info msg="App mode production" logger=settings
t=2021-07-29T10:18:23-0700 lvl=info msg="Connecting to DB" logger=sqlstore dbtype=sqlite3
t=2021-07-29T10:18:23-0700 lvl=warn msg="SQLite database file has broader permissions than it should" logger=sqlstore path="C:\\Program Files\\GrafanaLabs\\grafana\\data\\grafana.db" mode=-rw-rw-rw- expected=-rw-r-----
t=2021-07-29T10:18:23-0700 lvl=info msg="Starting DB migrations" logger=migrator
t=2021-07-29T10:18:23-0700 lvl=info msg="migrations completed" logger=migrator performed=0 skipped=330 duration=4.0059ms
t=2021-07-29T10:18:23-0700 lvl=info msg="Starting plugin search" logger=plugins
t=2021-07-29T10:18:23-0700 lvl=warn msg="The following files were not included in the signature" logger=plugins plugin=input files=[LICENSE]

Turned out to be related to these issues:

Removed the “gel-.0.6.0” folder in “C:\Program Files\GrafanaLabs\grafana\plugins-bundled” and you will be good to go.

Leaving this reply so people can find it on google.