What is the chore?:
Slack alerts do not include image
Is there anything else we need to know?:
I have Grafana 9.5.1
However, the alerts still do not include images.
The attached images are my settings
What should i do ?
anyone could help me ?
Thanks in advance
~ the grafana team
Hi! Do you know if you using an incoming webhook or a bot token? If you are using an incoming webhook, you need to use a bot token instead because incoming webhooks do not have permissions to use Slack’s
files.upload API. There is some information about this in the table here.
Thanks for your reply!
I am using a token as follows
is that right?
Hi! That look’s correct!
Next can you follow the troubleshooting steps here and let me know what logs you get for
I’ve edit /etc/grafana/grafana.ini
but logging still does not show ngalert.image
I am looking for logs in this path. /var/log/grafana
Am I missing something?
You should see
debug logs on other lines than
nglalert.image. If you don’t see debug lines at all I would think either Grafana is reading a different configuration file or logging somewhere else.
Could you tell me another configuration file or logging path?
I edited the file path at /etc/grafana/grafana.ini and /usr/share/grafana/conf/default.ini
and still does not show nglert.image
debug logs in the screenshot
level=debug so it looks like the right file. You won’t see logs for
ngalert.image unless an alert fires, so I would recommend creating an alert with the value of
1, or pausing and unpausing your alert rule from your orignial screenshot, and then checking the logs once it’s fired.
I have the following logs after following your tips
Could you find the problem in the logs?
Thank you for your help.
I found Failed to take an image as following
what should i do?
Hi! This error means that the image renderer timed out loading the dashboard in Grafana (I see that
capture_timeout is configured to 30s). How long does the dashboard take to open, including all panels?
It takes between 3s and 8s
Maybe I have to increase it?
i’m still have this issue,
anyone can help me to slove it?
HI @frank40202, have you increased the timeout? If yes, anything changed in the logs?