Hello everyone,
I’m experiencing an issue with a dashboard that I published to the Grafana Dashboards catalog.
I uploaded the dashboard, completed all the required information, and published it successfully. The dashboard is indexed and appears in the Grafana Dashboards search results.
Dashboard page:
https://grafana.com/grafana/dashboards/25515-haproxy-service-analytics-loki-logs/
However, opening that page always results in a 404 – “We can’t find this page!” error. The same thing happens when I click the Details button from my organization’s dashboard page.
I have republished the dashboard several times over the past week and waited 2–3 days after each attempt, but the issue has never been resolved. I also haven’t received any review feedback or error messages explaining why the page is unavailable.
A Grafana Champion investigated the issue and checked my dashboard through the Grafana API:
https://grafana.com/api/dashboards?orgSlug=masoudvakili
According to the API:
-
Status: active
-
Privacy: public
The dashboard is returned correctly by the API, which suggests that the dashboard itself has been published successfully.
Based on this, they suggested that the issue is likely on the Grafana side rather than with the dashboard itself, and recommended contacting Grafana Cloud Support.
Has anyone experienced a similar issue, or could someone from the Grafana team investigate why the dashboard page returns 404 even though the dashboard is active, public, and accessible through the API?
Thank you in advance for your help.