We want to create Jira tasks when we receive alerts on Grafana. I researched it a little bit and I have found some documents for Prometheus but unfortunately couldn’t find a document for Grafana about this. I want to automate this process and I need a way to create Jira tasks with specific alerts.
Using both Grafana and Jira APIs. First, you need to get all alerts with the state of “alerting” via Grafana API. Then you need to parse the JSON for Jira API’s format. I do this every minute with my python script.
My recommendation to you is to check both Grafana and Jira APIs and develop a script with them.