Very excited about Grafana On Call, so let me be the first to ask a question.
I’ve been using the Grafana Unified Alerting Beta in Grafana Cloud since GrafanaCon 2021 earlier this year.
I successfully implemented the Grafana Alert Manager Integration, registered the Slack Integration, and setup my personal Slack and Phone entries in Grafana Cloud OnCall.
The only options I have for default escalation paths are SMS, Slack, and Phone. We migrated from Slack to Teams because of our Office 365 Usage - but do not use Teams for alert messaging, sticking to Email as the first alert method.
Q: Should there be an option to define Email as a valid Escalation path option? If so, is there anything that needs to be done to enable Email as an option for sending OnCall messages?