Hello,
We are evaluating Grafana cloud and currently testing the alerting.
For this, I created a contact point for MS Teams. The test of that contact point works. A message is posted into the MS Teams channel successfully.
I also changed the root notification policy to use this contact point:
There are no specific routes created.
We are using the default alerts for synthetic monitoring and I disabled an HTTP route which triggers the alert to “Firing”.
But unfortunately, no alert is sent to MS Teams. The touch point information says, “no attempts”.
Working alerting with MS Teams is essential for us to continue with Grafana cloud in a paid subscription.
Do you have any hints?