Grafana behind F5 load balancer not loading

Facing the following error:
f you’re seeing this Grafana has failed to load its application files

  1. This could be caused by your reverse proxy settings.

  2. If you host grafana under subpath make sure your grafana.ini root_url setting includes subpath

  3. If you have a local dev build make sure you build frontend using: yarn start, yarn start:hot, or yarn build

  4. Sometimes restarting grafana-server can help

I’m sorry, but is this a question or a tutorial?

If it’s a question, please give further details, such as:

  • which version of Grafana?

  • which operating system and version is it installed on?

  • how did you install it (build form source, packaged version, other)?

  • where did you get the source or the package from (which repository etc)?

  • what are your settings re items 1 and 2 in your list?

It it’s a tutorial, maybe you could give some examples of correct settings so
that people who are new to this have an idea of what “correct reverse proxy
settings” are, and what a “root_url including a subpath” actually looks like.



Actually this is a question, by mistake posted it under tutorials.
These are the details:

grafana version - 7.0.1
installed using yum packet manager
os details:
Virtualization: vmware
Operating System: Oracle Linux Server 7.6
CPE OS Name: cpe:/o:oracle:linux:7:6:server
Kernel: Linux 3.10.0-957.el7.x86_64

Repo details:

these are the two grafana instances: https://<>:3000/

this is the loadbalancer url:


please let me know if any other details are needed

this is the root url provided:
domain =

;enforce_domain = false

root_url = %(protocol)s://%(domain)s:%(http_port)s/

;serve_from_sub_path = false