Grafana Admin Access

Grafana
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1

I am utilizing the open-source Grafana platform.

Issue:
I have deployed Grafana 8.3.5 in two of my environments DEV and PROD.

I can see that in PROD, the admin has all the required access and able to access everything as a super user.

In DEV, I can see a slight UI mismatch from that of PROD. Some things that are accessible and well defined in PROD, is not appearing similarly/ not accessible to the admin in dev.

Observation:
In PROD : When I go to the alerting tab, I can see:

  • Alert Rules
  • Contact Points
  • Notification Policies
  • Silences
  • Alert Groups
  • Admin

In DEV, the same alerting tab has only:

  • Alert Rules
  • Notification Channels (Name mismatch as well)

I have gone through the settings, plugins etc. Everything is configured exactly the same way in both the environments.

Can I get help on why this behavior is seen in one environment with the exact same configuration.

Thank you!

2

You may have the same configuration, but your “user”, which you used for login may have different roles. Different roles = different permissions and that may explain difference.

BTW: Is there any particular reason, why you are using old 8.3.5 version?

3

Thank you for your prompt response,

I have an admin user with admin permissions in both DEV and PROD. The above-mentioned observations are by logging in as admin.

No reason for the version, do you think upgrading the version will solve the issue?