Grafana 9.0.6 Google Chat Notification formatting

[agile]

Hi all, we have upgraded our Grafana to version 9.0.6. Due to the upgrade, there are now problems with the notification in Hangouts Google Chat. In the notification there is now much more informations and multiple URL’s.

Question here is how we can customize this formatting? Contact points are there with the Google URL for the webhook, but nothing can be customized here. Under Message there were no entries … We have switched to the new altering.

Thank’s & BR

[agile]

Can anyone help me here or is there no way to customize the Google Chat messages here? Thanks , BR

[usman.ahmad]

Hi @agile,

Welcome to the community support forums !!

Since you did not mention from which version you had upgraded to the ver 9.0.6

If you coming from version 8.x.x then there were some major changes in the alerting component and it seems to be a commonly asked question on the forum.

For that, we suggest that you follow the following post as it covers a v.good how-to type article as how to create and manage alerts (template etc). for the newer version.

I hope this helps.

[agile]

Yes exactly we have upgraded from version 8 to version 9. Can you send me the link where I can find the instructions.

Thx & BR

[usman.ahmad]

You can find the new features and changes in this link:

What's new

[agile]

Okay thanks for the link, I thought that was a specific page. The page with the general Grafana news is of course known to me. In the forum there was exactly my question but only for version 7… in the custom.ini I had also looked - anyway thanks - BR

How do I modify notification template?

Where is the Google Hangout notification template located on a Centos7 build. I’ve tested the notifcation [image] and it works fine. I want to modify the alert template to add a more custom company friendly feel to it. Maybe leave out certain variables or add custom text.

[usman.ahmad]

Well you can look into the following 2 posts which cover very detailed guide as how to create and modify alert templates as it should work with Google Chat (as the template use Go language to process the information).

Here are the links:

How To Use Alert Message Templates in Grafana

Edited this solution to add the most common answers in this thread in one place, including template functions and labels with dots in the name - read through to the end for those welcome to the community @baileyheit1! This is a really common question and I’m still learning how to access the values out of the alert query too. I hope this is a helpful example - I tried to make it very detailed for the benefit of other community users, even though I can tell you already know how to do s…

and

How to configure and modify Grafana 9 alert template

I am new to Grafana version 9, I have setup a alert template to microsoft team like below: [image] I really just need a basic template with instance name on the tilte and the alert value below, but i can not find where to edit. Can anyone help or suggest me? Thank everyone.

I hope this helps.

[tamastoth.ebola]

Basically here is the official reference for formatting API call based (bot) messages…

Simple text messages  |  Google Chat for Developers  | ...

…which is exactly like we do in our personal conversations.

Sadly none of the mentioned/available text formatting markup do work with Grafana message templates neither do emojis.

[tamastoth.ebola]

Now I have to say that HTML formatting works fine, eg.:

<b>Bold text</b>
<i>Italic text</i>
<a href="URL">Link text</a>