Change timezone Notification Policies / Edit mute timing(Azure managed Grafana(ver9.4.12))

Hi Team,

I want to change the time zone for mute timing(screenshot 1 attached) from UTC to ET. The objective here is to mute alert from 9 AM ET to 5 PM ET. I tried doing in UTC from 22:00 UTC to 14:00 UTC to match ET time zone but I am getting error(Screenshot 2 attached).

Can anyone please assist me on this?


Hi Team,

Anyone can help me on this please?

Regards,
Zeeshan Khan

Hi! :wave: Mute timings have to be in UTC. If you want your mute timing to cross a day boundary in UTC you should create two separate mute timings: one for each day.

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Can you please give me a example how to write it if I am looking to configure the mute time from 22:00 UTC to 14:00 UTC that is 9 AM ET to 5 PM ET.

I was not able to add 00:00 for 12 midnight.

The objective here is to mute alert from 9 AM ET to 5 PM ET. I tried doing in UTC from 22:00 UTC to 14:00 UTC to match ET time zone but I am getting error

Well I am a little confused because 9AM ET is not 22:00 UTC? 9AM ET is 13:00 UTC, and 5PM ET is 21:00UTC, so wouldn’t the mute timing just be this?

Sorry I was looking to mute the alert from 5 PM ET to 9 AM ET next day so on UTC it will be 22:00 to next day 14:00 .
I am adding +5 hours for conversion.correct me if i am wrong.

I think ET is UTC-4. If you want summer time EST then UTC-5.

Here is an example of a mute timing from 5pm Saturday evening to 9am Sunday morning in ET (UTC-4).

Mute timing 1: Saturday 5pm to 7:59pm is 9pm to 11:59pm UTC:

Mute timing 2: Saturday 8pm to Sunday 9am is 12am to 1pm UTC:

I appreciate it’s a poor user experience to have to do all the offsets in UTC :frowning:

I think also there is a 1 minute window between 7:59pm and 8:00pm where no mute timing is in effect.

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Thank You so much. I appreciate your help.

The good news is timezone support is coming soon with Grafana 10.1 Alerting: Adds support for timezones in mute timings by gillesdemey · Pull Request #68813 · grafana/grafana · GitHub

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