Alert Email - Screenshot missing [Grafana v10.0.1][Windows]

I am posting my query after going through almost all the previous reported issues as well as document on enabling screenshots for alert notifications.

But, “Unable to receive screenshots in email notifications for alerting.”

Following are settings done in custom.ini


level = debug

enabled = false

capture = true

capture_timeout = 30s

max_concurrent_screenshots = 2

upload_external_image_storage = false

Also, no logs generated for screenshots not being captured.

Please help, as it is urgent.

Thank you.