User does not see all the Dashboards

Grafana
1

We use LDAP authentication with a general user group. That general group gives all employees “Viewer” access to Org ID 1 and “Editor” access to Org ID 2, 3,12,13,14,15.

A user changed their password, and now cannot access have of the Dashboards.
Is there something we can check.

We tried a different PC new profile and reset browser settings, so it doesn’t appear to be a local client issue.

2

We solved the issue. The user was logging into the system with their email account instead of their windows login account, so the ldap.toml configuration was not working correctly.