Unable to configure Unified Alerting - Error duplicate org_id

Hello,

Since last week, I am unable to update any Unified Alerting configuration. I can’t save notifications policies, contact point or Admin JSON configuration. I can only add rules.

When I want to save the config: Error: failed to save and apply Alertmanager configuration: Error 1062: Duplicate entry ‘1’ for key ‘UQE_alert_configuration_org_id’

I have only 1 org, so it’s a very strange behaviour…

I am using Grafana Cloud v9.3.6

Thanks for your help :slight_smile:

Hi @damiensflorent - if you have not already done so, please open a support ticket from your account portal so we can take a closer look at the alerting config for your environment!

An issue has been opened and it is a grafana error, a PR has been merged and will be available in the next release 9.4.0

Hi, we are on Grafana Cloud 9.4.0 and hitting UQE_alert_configuration_org_id as well still.

Same Problem, with Grafana Cloud v9.3.6
but then the update to 9.4 won’t be worth it until the bug is fixed.

Having the same problem while trying to update/save contact points. Out of the blue stopped working. Currently on v9.2.8. Any update on a bug fix?

After this post we have received an Cloud Update…

same issue on 9.4.7 OSS version.

I truncate this table alert_configuration then get go pass.
should be caused by last time we did turn on&off unified alert then it would insert a record into this table. this time(migration) it tres to do same work so it gets duplicated error

Hi I have that same problem too. Does anyone know how to solve this problem? I cannot add contact anymore.