Hi everyone,
we are currently evaluating Grafana for a project and would like to get more information about the licensing and pricing model.
Specifically, we are interested in the following requirements:
- User logins with permissions: Users should be able to log in and only see their own data.
- Multi-tenancy: Multiple customers/user groups should work in separate, isolated environments.
- Dashboards with input options: Ideally, users should not only view data but also provide input/parameters via the interface.
- Scalability: We would like to understand how costs evolve when the number of users or data sources increases.
- Deployment: We are evaluating both a self-hosted Enterprise setup and Grafana Cloud.
- Support & updates: Which options are included by default, and what service-level agreements (SLAs) are available?
- Embedding: Can dashboards (or specific panels) be embedded in an external web app/website or mobile app? What are the supported methods (e.g., iframe, signed URLs, OAuth/SSO), security implications, and any licensing restrictions?
- White labeling: To what extent can we customize branding (logos, colors/themes, favicon, login page), custom domains, and tenant-specific branding? Is this included or licensed as an add-on?
Could you please share the relevant licensing models and pricing options for these requirements?
Also, is there a possibility to obtain a test or trial license so we can evaluate the features in our environment?
Thank you very much in advance for your feedback.
Best regards,