Snapshot option is missing

I wanted to share a panel via raintank. The snapshot option is completely missing from my Grafana 7.5.6. I can’t find any references to this problem anywhere. Any suggestions?

EDIT: to be explicit: the menu shows as “Share Panel Link Embed” whereas I believe it should be “Share Panel Link Snapshot Embed”.

Hi @cville,

Can you share a screenshot? I just spun up a 7.5.6 instance and I can’t see anything missing.

What about on the Grafana sandbox running Grafana 8-beta rn?

Thanks for replying; here’s the requested screenshot:

EDIT: I tried the 8.0 sandbox, using the memory/CPU panel as an example: same behavior.

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Are these not the snapshot options you are seeking?

Absolutely. But as you can see from my screenshot, that option is missing.

Does that remain true for every browser & operating system combination
available to you?

(I have no idea how many machines / boot options / browsers you have, so I
thought I’d leave the question openly generous.)

PS: Just out of interest, what permissions does the user you are logged in to
Grafana as have? Viewer / Editor / Admin?

Antony.

Before I say something about platforms, I want you to know that the snapshot function, until recently, always worked for me. Since I don’t need it that often, I don’t know which version update introduced this problem. I can also tell you that my Grafana instance does not require a password.

Having said that, the problem occurs with all browser/platform combinations I’ve tried:

  • Windows 10 with Chrome & Firefox

  • iPadOS with FireFox

It seems unlikely that the OS/browser is causing this problem.

DId you manage to resolve this issue cville? Asking because I’m seeing exactly this issue as well running version 7.5.3.

edit: reverting back to 7.4.1 resolved this issue - Share dialog contains the Snapshot tab. has this issue been resolved since 7.5.3? I reviewed the change logs since 7.5.3 and did not see anything obvious re: snapshots.

No response from Grafana and no, I never got it to work on 7.5.3. I installed 8.0 and this has the same behavior on my existing dashboards. However, snapshots are available on newly created time-series panels.

curious to know if this issue persists for others in grafana 8+

I still run into this issue in v8.2.1. However I don’t see anything in these forums or via a Google search so I can’t rule out my own environment.

If i switch to v7.4.1 in my setup, Snapshot export works. Switching back to v8.2.1 in the same setup and the Snapshot button disappears when the Share button is clicked on a dashboard.

Frustrating.

I have the same Problem for dashboard snapshots.
After updating to Grafana 8.1.5 the tab is missing


I did not find any option to switch in off in general in documentation

Is there still no idea how to switch on snapshots again?

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