Silences and mute timings are confusing

Mute Timings: “Enter specific time intervals when not to send notifications or freeze notifications for recurring periods of time.”

Silences: “Stop notifications from one or more alerting rules”

How about silences that can be recurring or mute timings that can be single-use?

To be honest, Alerting seems like an afterthought and the concepts are start to clash heavily. I get daily complaints from users about Panel Alerts and (Standalone?) Alerts… it seems a new feature overlaps heavily with an old feature which causes confusion.


I think this is valuable feedback, in particular around the phrasing of silences and mute timings. I’m going to share this with the product team! :pray:

1 Like