Sending Email error after upgrading to v11_3: tcp i/o time out

Grafana Alerting
,
1

with this configuration for SMTP for version 10_3 and 11_3 and the newest 11_5_2

[smtp]
enabled = true
host = xxxxxx.fr:25
user =

If the password contains # or ; you have to wrap it with triple quotes. Ex “”“#password;”“”

password =
cert_file =
key_file =
skip_verify = true
from_address = noreply@xxxxxx.com
from_name = Grafana
ehlo_identity =
startTLS_policy =

when i tested contact point (send email test) thats work fine for version 10_3 but after upgrade doesn’t work for 11_3 and the newest 11_5_2 .
this message appears :

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is it new parameter between 10_3 and the version up ?

someone can help me, please

2

hello
i changed nothing in my config file,
i tried with version 11.2.5 => not ok
i tried with version 11.1.12 => OK
only me have this problem ?

good week

4

if you are using gmail account then you need to create app password for authentication then use it in grafana.ini file.

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and then copy code
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image766×163 3.33 KB

and then restart you grafana.

5

hi
thanks for your answering
but i use mailing with private smtp serveur and ,as i writed ,my configuration works with grafana v10.3 without user and password .
new question :
what is the difference between v10.3 (sending ok) and version > 11.1.x (sending No-ok) for sending mail without information for user and password in SMTP parameters ?

6

hi

i think that a problem is when the configuration smtp is without «user » and without « password » ; before v11.x that worked

thanks for help….

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