Public dashboard missing data

Hi, I created a “public dashboard”. It displays a panel showing log entries from Loki. In Grafana, I can select different time frames (5 minutes, 1 hour, 12 hours, etc) from the drop down and the log entries display accordingly. In the public dashboard, the time-frame selector works, but I only see log entries to a certain entry (let’s call it “entry-A”), and not all the entries past that one which fit the time-frame selection. In other words, if I select 6 hours from the drop-down, I see only the the log entries back to entry-A. In the normal dashboard with the same time-frame, I see additional entries. If I switch to 12-hours, in the public dashboard nothing changes. I continue to only see entries to “entry-A”. In the normal dashboard, I see additionally entries back 12 hours.

I have checked my configuration, restarted, upgraded, and recreated the dashboard. Same problem.

Does anyone have an idea what could be the problem?

  • What Grafana version and what operating system are you using?
    AWS EC2 t3.large
    Linux Ubuntu 22.04.02 LTS
    Docker 23.0.2
    Docker Compose 2.17.2
    Grafana OSS 10.4.3 and OSS 11.0.1 (both fail)

  • What are you trying to achieve?
    I want to share a “public dashboard” and show the same data as the normal dashboard. The shared dashboard works, but it only shows a subset of the data.

  • How are you trying to achieve it?
    A “public dashboard” of the working dashboard.

  • What happened?
    The public dashboard works, but it only shows past events to a certain log entry, even when I select longer time frames. The older events display properly in the normal dashboard.

  • What did you expect to happen?
    I expect to see events based on the selected time-frame, exactly as it works in the normal dashboard. However, events older than “event-A” are not displayed in the “public dashboard”.

  • Troubleshooting
    I copied the working dashboard and created a new “public dashboard” but I had the same problem.
    I restarted Grafana. Same problem.
    I upgraded Grafana from 10.4.3 to the latest version 11.0.1. Same problem.

  • Can you copy/paste the configuration(s) that you are having problems with?
    Below is the Docker Compose section used for Grafana OSS:

version: “2.1”
services:
grafana:
image: grafana/grafana-oss:latest
container_name: grafana
restart: unless-stopped
environment:
- GF_SECURITY_ADMIN_USER=xxxxxxxxxxxxx
- GF_SECURITY_ADMIN_PASSWORD=xxxxxxxxxxxxxx
- GF_SECURITY_ALLOW_EMBEDDING=true # used for iframe dashboards
- VIRTUAL_HOST=grafana.loc
- GF_SERVER_ROOT_URL=https://xxxxxxxxxxxxxxxxxxx
- GF_LOG_MODE=console file
- GF_LOG_LEVEL=info
- GF_DATABASE_TYPE=postgres
- GF_DATABASE_HOST=xxxxxxxxxxxxxxxxxxxxx
- GF_DATABASE_NAME=xxxxxxxxxxxx
- GF_DATABASE_USER=xxxxxxxxxxxx
- GF_DATABASE_PASSWORD=xxxxxxxxxxxxx
- GF_DATABASE_SSL_MODE=disable
- GF_SMTP_ENABLED=true
- GF_SMTP_HOST=xxxxxxxxxxxxxxx
- GF_SMTP_USER=xxxxxxxxxxxxxxx
- GF_SMTP_PASSWORD=xxxxxxxxxxxxx
- GF_SMTP_SKIP_VERIFY=true
- GF_SMTP_FROM_ADDRESS=xxxxxxxxxxxxxxxx
- GF_SMTP_FROM_NAME=xxxxxxxxxxxxxx
volumes:
- ./grafana:/var/log/grafana
ports:
- 3000:3000

  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.
    The log contains no errors.

  • Did you follow any online instructions? If so, what is the URL?
    I did not follow any specific instructions.