Problem setting up Application monitoring in Grafana Cloud

  • What Grafana version and what operating system are you using?
❯ helm list -n infra
NAME                  	NAMESPACE	REVISION	UPDATED                                	STATUS  	CHART                	APP VERSION
grafana-k8s-monitoring	infra    	1       	2025-03-15 22:06:44.047244144 +0400 +04	deployed	k8s-monitoring-2.0.18	2.0.18
  • What are you trying to achieve?
    I want to enable back application monitoring after it was shut down because of the new pricing model

  • How are you trying to achieve it?
    with the following values.yaml, installing the latest version of the helm chart

  • What happened?
    The chart was deployed successfully, I can see application metrics, logs and spans in the UI, BUT on the application monitoring page I still get the message that I have to enable the applicationObservability even though it is enabled in the values file as the instruction requires Application Observability host-hours pricing | Grafana Cloud documentation. Here is the metrics status page

  • What did you expect to happen?
    Application observability working

  • Can you copy/paste the configuration(s) that you are having problems with?

clusterMetrics:
  enabled: true
  opencost:
    enabled: true
    metricsSource: grafana-cloud-metrics
    opencost:
      exporter:
        defaultClusterId: do-prod
      prometheus:
        existingSecretName: grafana-cloud-metrics-grafana-k8s-monitoring
        external:
          url: https://prometheus-prod-24-prod-eu-west-2.grafana.net/api/prom
  kepler:
    enabled: true
prometheusOperatorObjects:
  enabled: true
clusterEvents:
  enabled: true
podLogs:
  enabled: true
applicationObservability:
  enabled: true
  receivers:
    otlp:
      grpc:
        enabled: true
        port: 4317
      http:
        enabled: true
        port: 4318
    zipkin:
      enabled: true
      port: 9411
  connectors:
    grafanaCloudMetrics:
      enabled: true
integrations:
  alloy:
    instances:
      - name: alloy
        labelSelectors:
          app.kubernetes.io/name:
            - alloy-metrics
            - alloy-singleton
            - alloy-logs
            - alloy-receiver
alloy-metrics:
  enabled: true
alloy-singleton:
  enabled: true
alloy-logs:
  enabled: true
alloy-receiver:
  enabled: true
  alloy:
    extraPorts:
      - name: otlp-grpc
        port: 4317
        targetPort: 4317
        protocol: TCP
      - name: otlp-http
        port: 4318
        targetPort: 4318
        protocol: TCP
      - name: zipkin
        port: 9411
        targetPort: 9411
        protocol: TCP
  • Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.