New created organisation not show the allocated user dashboard fix it?

Hello grafana team here we crated one organisation and there one user[rox]& dashboard.

give the permission of the dashboard only rox user show the dashboard but there not show the dashboard of the allocated user.

In one user created that also assign dashboard show access permission after the login on rox user there not show any dashboard. we allocated dashboard not show there…

bug on new created organisation…


Same problem here. I have created new organization (x), under that new user (x), new team (x) and new Dashboard (x) and give Edit permissions to dashboard to this new team.

When I log in with user x I can not see any dashboards.
Does anybody have any ideas?


Just a guess but are you logged into the right organization? When you log in with the new user, you are probably logged into the Main Org and not in the newly created org. There is an org switcher at the bottom left:


Yes I am. currently user belongs only one organization and this user doesn’t have option to change organization.

Actually, problem seems to be that this organization doesn’t have dashboards at all. Even that i have created this and can see this when i am logged in as admin user.

Same here. It doesn’t seem to function in a logical way. I tried everything I can think of but the new user doens’t see a dashboard. I logged of/on the user after every change in admin and also restarted Grafana service serveral times.

The user is in the right organisation logged in.

Any ideas for this?
Have tried all I think. Nothing seems to bring dasboard visible to new users…Must be bug or something…

Every user can switch organization. As admin, can you check if there are multiple orgs. You can do this by clicking on the Server Admin option in the menu and looking at the orgs tab.

I’m having the exact same problem here (Grafana 5.2.4 on CentOS 7.5 x86_64).

Users are assigned to organisations via LDAP. New users do not have the “Switch” tab, just ‘Preferences’ and ‘Sign Out’, not even if they are members in multiple LDAP groups mapped to organisations.

The only local user (admin) can switch organisations.

auto_assign_org is set to ‘true’ in the configuration. Once I assign an organisation to a user the user is fully functional, just switching organisations doesn’t work.

Am I missing something?

I am also facing the same issue in Grafana 7.3.4 running in AWS ECS Container.

Created multiple organisation and added users with respective roles, When I tried to logout and login again roles organisation associated with respective users gone. Even I disabled Grafana Admin Privilege, Every time login back I see Admin access came back.

1 Like