Mysql Google Cloud failed to connect to server

Hi! I’m trying to connect to my DB hosted in Google Cloud and I’m getting the error:
failed to connect to server - Please try again. If the issue persists please open a support ticket that notes the time in UTC.
Any idea about how to fix it?

I already fixed the issue, I just added to the whitelist all the Hosted Grafana IPs List of source IPs to add to your allowlist | Grafana Cloud documentation
it works now!