IRM Notification Template

I want to know how it is possible to pass the title and message of the alert to the IRM module through a webhook. The steps I followed were the following:

  1. In the contact section → template
    the following notification title was created with the code in the image.
  2. The template was assigned to the webhook title.
  3. The incident is shown in the IRM with a title that has nothing to do with what was configured.

I really don’t know what else I can do, my Grafana instance is cloud.

i need help