How to get alertname in notification title

[mazzybig]

• What Grafana version and what operating system are you using?
  Grafana 8.1.2 with NGAlert enabled

• What are you trying to achieve?
  I want to see alert name in notifications titles using my own template

• How are you trying to achieve it?
  I’ve created template:

{{ define "template_title" }}
[{{.Status}}] {{ .Labels.alertname }}
{{ end }}

and set it as templated title of the Slack message.

I get this code here - Notification templating | Grafana documentation

• What happened?
  Alert message in Slack is empty with just status
  

• What did you expect to happen?
  I expect to get normal alert message

• Can you copy/paste the configuration(s) that you are having problems with?

• Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.

No

• Did you follow any online instructions? If so, what is the URL?
  Notification templating | Grafana documentation

[mattabrams]

Can you screenshot your full alert config? If you are using Grafana managed alerts with a classic condition, templating will not work.

You must use a multi-dimensional rule.

[mazzybig]

Hi Matt!
I don’t know how it works, but now I use template based on default one and get only title.

{{ define "template_title" }}
[{{ .Status | toUpper }}: {{ if eq .Status "firing" }}{{ .Alerts.Firing | len }}{{ else if eq .Status "resolved" }}{{.Alerts.Resolved | len }}{{ end }}] {{ .GroupLabels.SortedPairs.Values | join " " }}
{{ end }}

And yes, I use multi-dimensional rules everywhere.
I can’t explain why {{ .Labels.alertname }} isn’t working

[aruddick]

I’m aware this is old, but I could find no other information on the fix. The documentation is severely lacking, but fortunately I found the answer in the source code.

Use {{ .CommonLabels.alertname }}

Hope this helps someone.

[grant2]

@arrudick This is a great find. Thank you for posting. Can you paste a screenshot of a working example of this?

[jackwright]

Thank you so much for this!!! I have lost the best part of the afternoon trying to get the alertname on the title of a MS teams alert and this has done the trick. Would have saved me a lot of time if this was made clear in the documentation! Thanks again.

[aruddick]

Apologies @grant2 I did not see your reply.

[adrianomatildes01]

I did according to the example above but in my case it didn’t work. Does anyone have an idea why it didn’t work, I’m using grafana version 9.2.5