If you are seeing this grafana has failed to load its application files

IMG_8905
Hi
Up to version v8.5.11 (e93eafb9b4) everything is ok.
All versions above I get the error (see attachment)
What can I do?
The problem comes when I want to open Grafana from my mobile (Iphone).
Thanks in advance

Hi @sralusweb,

Welcome to the :grafana: community support forums !!

So this error only appears on your mobile device only but not on the normal web browser which is accessed from e.g. laptop?

Also, it will be nice to reproduce this case again but before that increase the log level to debug level.

In order to enable debug logging edit the configuration file grafana.ini:

[log]
# Either "console", "file", "syslog". Default is console and file
# Use space to separate multiple modes, e.g. "console file"
mode = console file

# Either "debug", "info", "warn", "error", "critical", default is "info"
level = debug

Then restart grafana for the setting to go into effect.

After that do the upgrade once again and tell if you find anything strange in the logs.

logger=context traceID=00000000000000000000000000000000 userId=0 orgId=0 uname= t=2022-10-08T17:09:56.732337676+02:00 level=info msg="Request Completed" method=GET path=/ status=302 remote_addr=192.168.0.115 time_ms=1 duration=1.791757ms size=29 referer= traceID=00000000000000000000000000000000 handler=/

Thanks for posting the logs. However, it does not tell that much as not contain any error line or WARN etc.

Is it the issue is still occurring?

If yes, then also check the e.g. Chrome Browser developer tools (press F12) before reproducing the issue and see if it indicates any error details.