Grafana Jira Integration not working

Grafana
1

https://grafana.atlassian.net/rest/api/3 is not giving response since yesterday. Getting Error
**Failed to send test alert.: failed to look up existing issues: HTTP request to JIRA API: webhook failed validation: unexpected status code 410: {“errorMessages”:[“The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046"],"errors”:{}}
**

2

welcome to forum @dhruvchadha1

what do you get when you hit that endpoint outside of grafana using tools such as postman, curl or insomnia?

3

I’m getting the same error

4

It is even woking with custom webhook option but not working with Jira option provided.

1 Like
5

Same error here. Are you using JIRA latest version (2.3.1)?

1 Like
6

I am facing this issue on jira cloud

1 Like
7

any solution?

9

I had the same issue and realized the problem was with how the webhook was set up in Jira. Check if your webhook endpoint in Grafana is correctly configured and receiving the payload—mine wasn’t firing at all until I fixed the URL. Also, double-check the Jira permissions for the webhook user. Time trackingis seamlessly integrated on my setup once the connection actually worked.