Hi, please can someone help with this. I have been trying for hours and am unable to make any progress. I have consulted as many forums posts and guides as I can find, but to no avail.
-
What Grafana version and what operating system are you using?
Windows 11 Pro - 24H2
Grafana v11.3.0 (d9455ff7db)
Renderer 3.11.6
Chrome browser Version 130.0.6723.117 (Official Build) (64-bit) -
What are you trying to achieve?
Use Grafana renderer to render my first image -
How are you trying to achieve it?
Followed the online documentation and consulted as many community posts as I could -
What happened?
When I click “Direct link rendered image” in GUI via Chrome browser I get redirected to
https://*****.mydomain.com/render/d-solo/ce1l89cw41ds0b?from=2024-11-06T12:00:21.162Z&to=2024-11-06T18:00:21.162Z&timezone=browser&panelId=panel-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FLos_Angeles
and it shows
{“statusCode”:401,“error”:“Unauthorized”,“message”:“Unauthorized request”}
-
What did you expect to happen?
Something other than the page I got -
Can you copy/paste the configuration(s) that you are having problems with?
---
apiVersion: apps/v1
kind: Deployment
metadata:
labels:
app: grafana
name: grafana
namespace: grafana
spec:
replicas: 1
selector:
matchLabels:
app: grafana
template:
metadata:
labels:
app: grafana
spec:
securityContext:
fsGroup: 472
supplementalGroups:
- 0
containers:
- name: renderer
image: grafana/grafana-image-renderer:latest
imagePullPolicy: IfNotPresent
ports:
- containerPort: 8081
name: http-renderer
protocol: TCP
env:
- name: AUTH_TOKEN
value: test123
- name: LOG_LEVEL
value: debug
- name: grafana
image: grafana/grafana:11.3.0
imagePullPolicy: IfNotPresent
ports:
- containerPort: 3000
name: http-grafana
protocol: TCP
readinessProbe:
failureThreshold: 3
httpGet:
path: /robots.txt
port: 3000
scheme: HTTP
initialDelaySeconds: 10
periodSeconds: 30
successThreshold: 1
timeoutSeconds: 2
livenessProbe:
failureThreshold: 3
initialDelaySeconds: 30
periodSeconds: 10
successThreshold: 1
tcpSocket:
port: 3000
timeoutSeconds: 1
resources:
requests:
cpu: 250m
memory: 750Mi
env:
- name: GF_LOG_FILTERS
value: rendering:debug
- name: GF_INSTALL_PLUGINS
value: *****
- name: GF_DATABASE_USER
valueFrom:
secretKeyRef:
name: db-grafana-pass
key: username
- name: GF_DATABASE_PASSWORD
valueFrom:
secretKeyRef:
name: db-grafana-pass
key: password
- name: GF_AUTH_OKTA_CLIENT_ID
valueFrom:
secretKeyRef:
name: okta-grafana-pass
key: okta_client_id
- name: GF_AUTH_OKTA_CLIENT_SECRET
valueFrom:
secretKeyRef:
name: okta-grafana-pass
key: okta_client_secret
volumeMounts:
- mountPath: /var/lib/grafana
name: grafana-lib-pvc
- mountPath: /etc/grafana
name: grafana-config-pvc
volumes:
- name: grafana-lib-pvc
persistentVolumeClaim:
claimName: grafana-lib-pvc
- name: grafana-config-pvc
configMap:
name: grafana-config
items:
- key: grafana.ini
path: grafana.ini
---
apiVersion: v1
kind: ConfigMap
metadata:
name: grafana-config
namespace: grafana
labels:
app: grafana
data:
grafana.ini: |+
[database]
type = ****
host = ****
name = grafana
user = GF_DATABASE_USER
password = GF_DATABASE_PASSWORD
[log]
level = info
[server]
root_url = https://*****.mydomain.com
[auth.okta]
name = Okta
... removed ...
[rendering]
server_url = http://renderer:80/render
callback_url = http://grafana:80/
renderer_token = test123
---
apiVersion: v1
kind: Service
metadata:
name: renderer
namespace: grafana
labels:
app: renderer
spec:
type: NodePort
selector:
app: grafana
ports:
- name: http
port: 80
targetPort: http-renderer
---
apiVersion: v1
kind: Service
metadata:
name: grafana
namespace: grafana
labels:
app: grafana
spec:
type: NodePort
selector:
app: grafana
ports:
- name: http
port: 80
targetPort: http-grafana
---
apiVersion: networking.k8s.io/v1
kind: Ingress
metadata:
name: grafana
namespace: grafana
annotations:
kubernetes.io/ingress.class: alb
alb.ingress.kubernetes.io/scheme: internet-facing
alb.ingress.kubernetes.io/group.name: ****
alb.ingress.kubernetes.io/load-balancer-name: *********
alb.ingress.kubernetes.io/certificate-arn: *********
alb.ingress.kubernetes.io/backend-protocol: HTTP
alb.ingress.kubernetes.io/healthcheck-path: /api/health
alb.ingress.kubernetes.io/listen-ports: '[{"HTTP": 80}, {"HTTPS":443}]'
alb.ingress.kubernetes.io/ssl-redirect: '443'
alb.ingress.kubernetes.io/inbound-cidrs: "****"
spec:
ingressClassName: alb
rules:
- http:
paths:
- path: /render
pathType: Prefix
backend:
service:
name: renderer
port:
number: 80
- path: /
pathType: Prefix
backend:
service:
name: grafana
port:
number: 80
---
apiVersion: v1
kind: PersistentVolumeClaim
metadata:
name: grafana-lib-pvc
namespace: grafana
spec:
accessModes:
- ReadWriteOnce
storageClassName: gp2
resources:
requests:
storage: 1Gi
- Did you receive any errors in the Grafana UI or in related logs? If so, please tell us exactly what they were.
NAME READY STATUS RESTARTS AGE
pod/grafana-xxxxxx-xxxx 2/2 Running 0 2m25s
NAME TYPE CLUSTER-IP EXTERNAL-IP PORT(S) AGE
service/grafana NodePort X.X.X.X <none> 80:#####/TCP 277d
service/renderer NodePort Y.Y.Y.Y <none> 80:#####/TCP 15d
NAME READY UP-TO-DATE AVAILABLE AGE
deployment.apps/grafana 1/1 1 1 277d
kubectl logs -n grafana -l app=grafana -c renderer --tail=20
{"level":"debug","message":"::ffff:X.X.X.X - - [06/Nov/2024:17:46:00 +0000] \"GET / HTTP/1.1\" 200 22 \"-\" \"ELB-HealthChecker/2.0\"\n"}
{"level":"debug","message":"::ffff:X.X.X.X - - [06/Nov/2024:17:46:06 +0000] \"GET / HTTP/1.1\" 200 22 \"-\" \"ELB-HealthChecker/2.0\"\n"}
{"level":"error","message":"Request failed","stack":"Error: Unauthorized request\n at /usr/src/app/build/service/middlewares.js:27:30\n at Layer.handle [as handle_request] (/usr/src/app/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/usr/src/app/node_modules/express/lib/router/index.js:328:13)\n at /usr/src/app/node_modules/express/lib/router/index.js:286:9\n at Function.process_params (/usr/src/app/node_modules/express/lib/router/index.js:346:12)\n at next (/usr/src/app/node_modules/express/lib/router/index.js:280:10)\n at jsonParser (/usr/src/app/node_modules/body-parser/lib/types/json.js:113:7)\n at Layer.handle [as handle_request] (/usr/src/app/node_modules/express/lib/router/layer.js:95:5)\n at trim_prefix (/usr/src/app/node_modules/express/lib/router/index.js:328:13)\n at /usr/src/app/node_modules/express/lib/router/index.js:286:9","url":"/render/d-solo/ce1l89cw41ds0b?from=2024-11-06T11:42:53.327Z&to=2024-11-06T17:42:53.327Z&timezone=browser&panelId=panel-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FLos_Angeles"}
{"level":"error","message":"::ffff:X.X.X.X - - [06/Nov/2024:17:46:07 +0000] \"GET /render/d-solo/ce1l89cw41ds0b?from=2024-11-06T11:42:53.327Z&to=2024-11-06T17:42:53.327Z&timezone=browser&panelId=panel-1&__feature.dashboardSceneSolo&width=1000&height=500&tz=America%2FLos_Angeles HTTP/1.1\" 401 74 \"-\" \"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36\"\n"}
{"level":"debug","message":"::ffff:Y.Y.Y.Y - - [06/Nov/2024:17:46:07 +0000] \"GET / HTTP/1.1\" 200 22 \"-\" \"ELB-HealthChecker/2.0\"\n"}
kubectl logs -n grafana -l app=grafana -c grafana --tail=20
logger=rendering renderer=http t=2024-11-06T17:40:02.153406222Z level=debug msg="calling remote rendering service" url=http://renderer:80/render/version
logger=provisioning.dashboard t=2024-11-06T17:40:02.154274819Z level=error msg="can't read dashboard provisioning files from directory" path=/etc/grafana/provisioning/dashboards error="open /etc/grafana/provisioning/dashboards: no such file or directory"
logger=grafanaStorageLogger t=2024-11-06T17:40:02.155224443Z level=info msg="Storage starting"
logger=ngalert.multiorg.alertmanager t=2024-11-06T17:40:02.15620086Z level=info msg="Starting MultiOrg Alertmanager"
logger=ngalert.state.manager t=2024-11-06T17:40:02.157305569Z level=info msg="State cache has been initialized" states=0 duration=4.894818ms
logger=ngalert.scheduler t=2024-11-06T17:40:02.157379432Z level=info msg="Starting scheduler" tickInterval=10s maxAttempts=1
logger=ticker t=2024-11-06T17:40:02.157798481Z level=info msg=starting first_tick=2024-11-06T17:40:10Z
logger=rendering renderer=http t=2024-11-06T17:40:02.192877897Z level=info msg="Backend rendering via external http server" version=3.11.6
logger=provisioning.dashboard t=2024-11-06T17:40:02.19968561Z level=info msg="starting to provision dashboards"
logger=provisioning.dashboard t=2024-11-06T17:40:02.209657777Z level=info msg="finished to provision dashboards"
logger=plugins.update.checker t=2024-11-06T17:40:02.354486531Z level=info msg="Update check succeeded" duration=198.645159ms
logger=grafana.update.checker t=2024-11-06T17:40:02.46068985Z level=info msg="Update check succeeded" duration=305.470589ms
logger=grafana-apiserver t=2024-11-06T17:40:02.681233887Z level=info msg="Adding GroupVersion playlist.grafana.app v0alpha1 to ResourceManager"
logger=grafana-apiserver t=2024-11-06T17:40:02.682179039Z level=info msg="Adding GroupVersion featuretoggle.grafana.app v0alpha1 to ResourceManager"
logger=grafana-apiserver t=2024-11-06T17:40:02.684083758Z level=info msg="Adding GroupVersion iam.grafana.app v0alpha1 to ResourceManager"
logger=infra.usagestats t=2024-11-06T17:40:46.192723601Z level=info msg="Usage stats are ready to report"
logger=context userId=0 orgId=0 uname= t=2024-11-06T17:42:41.068422008Z level=info msg="Request Completed" method=GET path=/ status=302 remote_addr=A.A.A.A time_ms=1 duration=1.777222ms size=47 referer= handler=/ status_source=server
logger=context userId=0 orgId=0 uname= t=2024-11-06T17:42:41.177394853Z level=info msg="Request Completed" method=GET path=/user/auth-tokens/rotate status=302 remote_addr=A.A.A.A time_ms=4 duration=4.905331ms size=24 referer= handler=/user/auth-tokens/rotate status_source=server
logger=context userId=3 orgId=1 uname=firstname.lastname@mydomain.com t=2024-11-06T17:42:41.975631127Z level=info msg="Request Completed" method=GET path=/api/live/ws status=-1 remote_addr=A.A.A.A time_ms=23 duration=23.54565ms size=0 referer= handler=/api/live/ws status_source=server
logger=live t=2024-11-06T17:42:52.601982351Z level=info msg="Initialized channel handler" channel=grafana/dashboard/uid/ce1l89cw41ds0b address=grafana/dashboard/uid/ce1l89cw41ds0b
- Did you follow any online instructions? If so, what is the URL?
Set up image rendering | Grafana documentation
Grafana Image Renderer plugin for Grafana | Grafana Labs
