Hi all,
I’m running into a very similar issue as this: grafana-cloud-private-probe-configuraton-issue-grpc
Given that its 2 years old, I did not want to resurrect that thread. The issue is basically the same, I cannot get my private probe to show up offline no matter what I do. Running the command:
synthetic-monitoring-agent --api-server-address=synthetic-monitoring-grpc.grafana.net:443 --api-token= --verbose=true --debug
nets me the following error message:
{“level”:“error”,“program”:“synthetic-monitoring-agent”,“subsystem”:“updater”,“error”:“rpc error: code = PermissionDenied desc = unauthorized token”,“action”:“registering probe with synthetic-monitoring-api”,“code”:7,“time”:1724885581156,“caller”:“github.com/grafana/synthetic-monitoring-agent/internal/checks/checks.go:334",“message”:"unauthorized token”}
{“level”:“info”,“program”:“synthetic-monitoring-agent”,“subsystem”:“updater”,“connection_state”:“READY”,“error”:“probe not authorized”,“was_connected”:false,“time”:1724885581156,“caller”:“github<.>com/grafana/synthetic-monitoring-agent/internal/checks/checks.go:259”,“message”:“broke out of loop”}
E: probe not authorized
The issue here is that I’ve created and reset the token for my private probe multiple times in Grafana cloud, and I still can’t get it to work.
Is there something else I can look at to troubleshoot why this isn’t working for me? I’ve tried using a ‘’ and also without the ‘’ in the command line testing and it never comes up online for me. I’ve also tried using the command with sudo vs without. Always gets a “probe not authorized” message.
Is there a token somewhere else I’m supposed to get? Thanks for reading.