Getting error "Error while trying to authenticate user"

I’m trying to authenticate Grafana users with Active Directory but it is not working. and I got the following error log;

t=2019-05-23T11:35:10+0530 lvl=eror msg=“Error while trying to authenticate user” logger=context userId=0 orgId=0 uname= error=“LDAP Result Code 200 “Network Error”: read tcp 10.0.0.24:60794->172.16.13.1:389: read: connection reset by peer”
t=2019-05-23T11:35:10+0530 lvl=eror msg=“Request Completed” logger=context userId=0 orgId=0 uname= method=POST path=/login status=500 remote_addr=10.0.0.253 time_ms=5 size=53 referer=http://10.0.0.24:3000/login

Please help me out to fix this

Grafana version : v6.0.1
Installed On : Redhat 7.4

Active Directory server setup:

IP address: 172.16.13.1
Domain: WN-AD
DNS name: wn.lk

**My grafana.ini configuration;

[auth.ldap]
enabled = true
config_file = /etc/grafana/ldap.toml
allow_sign_up = true

  • My ldap.toml configuration;

[[servers]]

host = “172.16.13.1”
port = 389
use_ssl = true
start_tls = false
ssl_skip_verify = true
bind_dn = “cn=grafana,dc=wn,dc=lk”
bind_password = ‘test@123’
search_filter = “(sAMAccountName=%s)”
search_base_dns = [“dc=wn,dc=lk”]

[servers.attributes]
name = “givenName”
surname = “sn”
username = “sAMAccountName”
member_of = “memberOf”
email = “mail”

[[servers.group_mappings]]
group_dn = “cn=grafana-admin,cn=Users,dc=wn,dc=lk”
org_role = “Admin”

[[servers.group_mappings]]
group_dn = “cn=grafana-editor,cn=Users,dc=wn,dc=lk”
org_role = “Editor”

[[servers.group_mappings]]
group_dn = “cn=grafana-viewer,cn=Users,dc=wn,dc=lk”
org_role = “Viewer”

[quote=“sandaru, post:1, topic:17579, full:true”]
I’m trying to authenticate Grafana users with Active Directory but it is not working. and I got the following error log;

t=2019-05-23T11:35:10+0530 lvl=eror msg=“Error while trying to authenticate user” logger=context userId=0 orgId=0 uname= error=“LDAP Result Code 200 “Network Error”: read tcp 10.0.0.24:60794->172.16.13.1:389: read: connection reset by peer”
t=2019-05-23T11:35:10+0530 lvl=eror msg=“Request Completed” logger=context userId=0 orgId=0 uname= method=POST path=/login status=500 remote_addr=10.0.0.253 time_ms=5 size=53 referer=http://10.0.0.24:3000/login

Please help me out to fix this

Grafana version : v6.0.1
Installed On : Redhat 7.4

Active Directory server setup:

IP address: 172.16.13.1
Domain: WN-AD
DNS name: wn.lk

My grafana.ini configuration;

[quote=“sandaru, post:1, topic:17579, full:true”]
I’m trying to authenticate Grafana users with Active Directory but it is not working. and I got the following error log;

t=2019-05-23T11:35:10+0530 lvl=eror msg="Error while trying to authenticate user" logger=context userId=0 orgId=0 uname= error="LDAP Result Code 200 \"Network Error\": read tcp 10.0.0.24:60794->172.16.13.1:389: read: connection reset by peer"
t=2019-05-23T11:35:10+0530 lvl=eror msg="Request Completed" logger=context userId=0 orgId=0 uname= method=POST path=/login status=500 remote_addr=10.0.0.253 time_ms=5 size=53 referer=http://10.0.0.24:3000/login

Please help me out to fix this

Grafana version : v6.0.1
Installed On : Redhat 7.4

Active Directory server setup:

IP address: 172.16.13.1
Domain: WN-AD
DNS name: wn.lk

My grafana.ini configuration;

[auth.ldap]
enabled = true
config_file = /etc/grafana/ldap.toml
allow_sign_up = true

My ldap.toml configuration;

[[servers]]

host = "172.16.13.1"
port = 389
use_ssl = true
start_tls = false
ssl_skip_verify = true
bind_dn = "cn=grafana,dc=wn,dc=lk"
bind_password = 'test@123'
search_filter = "(sAMAccountName=%s)"
search_base_dns = ["dc=wn,dc=lk"]

[servers.attributes]
name = "givenName"
surname = "sn"
username = "sAMAccountName"
member_of = "memberOf"
email =  "mail"


[[servers.group_mappings]]
group_dn = "cn=grafana-admin,cn=Users,dc=wn,dc=lk"
org_role = "Admin"

[[servers.group_mappings]]
group_dn = "cn=grafana-editor,cn=Users,dc=wn,dc=lk"
org_role = "Editor"

[[servers.group_mappings]]
group_dn = "cn=grafana-viewer,cn=Users,dc=wn,dc=lk"
org_role = "Viewer"

[[servers.group_mappings]]
group_dn = "*"
org_role = "Viewer"

I’m getting the same error with grafana 6.6.2 (3fa63cfc34)

can i have a solution please ?

here is the LDAP part of my grafana.ini

image

I have this error in logs:

lvl=eror msg=“Error while trying to authenticate user” logger=context userId=0 orgId=0 uname= error=“LDAP Result Code 200 “Network Error”: EOF”

In Grafana GUI:

“Connection reset by peer” is usually (not always, but quite often)a firewall rejecting your connection.