Hi,
I’m going to config grafana smtp server configs to own SMTP server. Here are my config file
#################################### SMTP / Emailing #####################
[smtp]
enabled = true
host =myCompanySMTPServer:port
user =myMailAddressinmyCompanySMTPServer@company.com
; If the password contains # or ; you have to wrap it with trippel quotes. Ex “”"#password;"""
password =mypasswordformyMailAddressinmyCompanySMTPServer
;cert_file =
;key_file =
skip_verify = true
from_address = myMailAddressinmyCompanySMTPServer@company.com
from_name = Grafana
;EHLO identity in SMTP dialog (defaults to instance_name)
ehlo_identity =
but following error is stamping.
INFO[09-21|07:44:21] Sending alert notification to logger=alerting.notifier.email addresses=[myMailAddressinmyCompanySMTPServer@company.com]
EROR[09-21|07:44:31] Failed to send alert notification email logger=alerting.notifier.email error=“535 5.7.3 Authentication unsuccessful”
EROR[09-21|07:44:31] Failed to send alert notifications logger=context userId=1 orgId=1 uname=admin error=“535 5.7.3 Authentication unsuccessful”
EROR[09-21|07:44:31] Request Completed logger=context userId=1 orgId=1 uname=admin method=POST path=/api/alert-notifications/test status=500 remote_addr=sss.ss.ss.sss time_ms=10288 size=48 referer=http://xxx.xx.xx.xxx:xxxx/alerting/notification/1/edit
could you please let me know the reason for this - Authentication unsuccessful error.
this could happen due to security restrictions in myCompanySMTPServer ?
Thanks