Failed to get browser version logger=plugins.backend pluginId=grafana-image-renderer err=map[name:TimeoutError] "

[tbhuiyan]

• Ubuntu 16.04.7 LTS
• Grafana 7.5.5
• grafana-image-renderer 2.0
• All dependencies are installed

[daniellee]

Still seems likely that it is something to do with dependencies.

https://grafana.com/docs/grafana/latest/administration/image_rendering/#troubleshoot-image-rendering

See GitHub issues:

• Upgrade Grafana 6.x to 7.x Image rendering issue 'Failed to get browser version' · Issue #149 · grafana/grafana-image-renderer · GitHub
• Image Renderer · Issue #26774 · grafana/grafana · GitHub

You can try turning on debugging in the Grafana ini file to get a more detailed error message:

[log]
filters = rendering:debug