Direct link rendered image not able to render image

Hi,

I am using Direct link rendered image option for a Pie Chart.

Below is the url:

http://xx.xx.x.141:3000/render/dashboard-solo/db/activity-report?orgId=1&panelId=76&from=1514637871115&to=1517229871115&var-Datasource=DevUserDB210&var-CDRDatasource=DevCDRDB210&var-OrgID=449&width=1000&height=500&tz=UTC%2B05%3A30

I did also added timeout but it didn’t help.

Please find the server logs:

t=2018-01-29T05:52:58-0500 lvl=info msg=Rendering logger=png-renderer path=“dashboard-solo/db/activity-report?orgId=1&panelId=76&from=1514637871115&to=1517229871115&var-Datasource=DevUserDB210&var-CDRDatasource=DevCDRDB210&var-OrgID=449&width=1000&height=500&tz=UTC%2B05%3A30”
t=2018-01-29T05:52:59-0500 lvl=dbug msg=getEngine logger=tsdb.postgres connection=“postgres://postgres:@xx.xx.xx.210:5432/mcp_production?sslmode=disable”
t=2018-01-29T05:52:59-0500 lvl=dbug msg=getEngine logger=tsdb.postgres connection=“postgres://postgres:@xx.xx.xx.210:5432/mcp_production?sslmode=disable”
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ASSIGNED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ASSIGNED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ASSIGNED time=1517445093000.000 value=6.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=FREE time=1517445093000.000 value=1.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=FREE time=1517445093000.000 value=2.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=FREE time=1517445093000.000 value=4.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ONBOARDED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ONBOARDED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=ONBOARDED time=1517445093000.000 value=11.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=RESERVED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=RESERVED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=RESERVED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=INVITED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=INVITED time=1517445093000.000 value=0.000
t=2018-01-29T05:52:59-0500 lvl=dbug msg=Rows logger=tsdb.postgres metric=INVITED time=1517445093000.000 value=29.000

t=2018-01-29T05:53:58-0500 lvl=eror msg=“Timeout error. You can set timeout in seconds with &timeout url parameter” logger=context userId=1 orgId=1 uname=admin error=“Timeout error. You can set timeout in seconds with &timeout url parameter”
t=2018-01-29T05:53:58-0500 lvl=eror msg=“Rendering failed.” logger=context userId=1 orgId=1 uname=admin error=“Timeout error. You can set timeout in seconds with &timeout url parameter”
t=2018-01-29T05:53:58-0500 lvl=eror msg=“Request Completed” logger=context userId=1 orgId=1 uname=admin method=GET path=/render/dashboard-solo/db/activity-report status=500 remote_addr=172.16.2.82 time_ms=60001 size=2298 referer=“http://xx.xx.xx.141:3000/dashboard/db/activity-report?orgId=1
t=2018-01-29T05:53:59-0500 lvl=info msg=“Request Completed” logger=context userId=1 orgId=1 uname=admin method=GET path=/public/css/fonts.min.css status=404 remote_addr=172.16.2.82 time_ms=39 size=37020
t=2018-01-29T05:53:59-0500 lvl=info msg=“Request Completed” logger=context userId=1 orgId=1 uname=admin method=GET path=/public/build/grafana.dark.min.css status=404 remote_addr=172.16.2.82 time_ms=47 size=37020

Please help.

You can manually add a timeout query parameter to the link. Just like the error message says :wink:

Timeout error. You can set timeout in seconds with &timeout url parameter

So this would extend the timeout to 30 seconds:

http://xx.xx.x.141:3000/render/dashboard-solo/db/activity-report?orgId=1&panelId=76&from=1514637871115&to=1517229871115&var-Datasource=DevUserDB210&var-CDRDatasource=DevCDRDB210&var-OrgID=449&width=1000&height=500&tz=UTC%2B05%3A30&timeout=30