Hi all,
I’m working on setting up IRM for use in my workplace and am trying to replicate a process I built using webhooks and node red.
When a ticket of a certain priority comes in from our PSA, a webhook fires and gathers info then creates a microsoft teams chat group with the required people in it and then posts in there with details about the ticket. I have a user in M365 which I created just for posting in these groups with info (because you can’t post into a group chat anonymously, it has to be from a user who exists in the chat).
Is there a way to add or use the “Grafana IRM” bot to be added to these custom groups and have grafana post to them with ticket updates/changes? I can only find stuff about teams channels and individual users, nothing about groups.Only bots can post interactive “cards” with buttons on them like these:
Any information or tips would be appreciated.