Connection error with timestrem db

Hello,
I am trying to connect timesteam db and getting connection error. I tried with access key and sdk but getting same error. could you please let me know how to resolve this. thank you.

<!doctype html> Hosted Grafana - Connection Error html { font-family: sans-serif; /* 1 / -ms-text-size-adjust: 100%; / 2 / -webkit-text-size-adjust: 100%; / 2 */ } body { margin: 0; } a { background-color: transparent; } a:active, a:hover { outline: 0; } img { border: 0; } svg:not(:root) { overflow: hidden; } * { box-sizing: border-box; } html { height: 100%; } body { font-family: ‘PT Sans’, sans-serif; font-weight: normal; font-style: normal; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; background: #262626; color: #898989; line-height: 1.4; min-height: 100%; display: flex; flex-direction: column; } a { color: #f7941d; text-decoration: none; } .page-section { margin: auto 0; } .page-footer .meta { font-size: .75rem; text-align: center; } .hg-fallback–container { margin: 40px 40px; padding: 3rem; background: #262626; border: 1px solid #f7941d; border-image: linear-gradient(to right, #ffed00 0%, #f26529 75%); border-image-slice: 1; box-shadow: 0 5px 15px rgba(0, 0, 0, 0.5); text-align: center; } @media (min-width: 62rem) { .hg-fallback–container { width: 810px; margin: 40px auto; } } .hg-fallback–container * { -webkit-transform: scale(0.9) } .hg-fallback–icon { margin: 0 auto 0.625rem; width: 14.0625rem; height: 6.25rem; } .hg-fallback–headline { margin: 0 0 1.25rem 0; color: #fefefe; font-size: 1.5rem; font-style: italic; font-weight: 400; } @media (min-width: 40.625rem) { .hg-fallback–headline { font-size: 2.25rem; } } .hg-fallback–headline > b { color: #f7941d; font-weight: 400; }

<img class=“hg-fallback–icon”

Hi,

It can be caused by multiple issues. I would suggest to test first connectivity of the Grafana host to your db (ip:port).

If it is reachable please share the grafana logs with us.

Good Luck

Thanks for your response. the problem solved. I was using wrong key.

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