Cannot install plugins in UI

I’m currently grappling with a challenge in Grafana where plugin installation seems impossible. The platform indicates an inability to connect to grafana.com. On top of this, my browser’s console flags a 403 error upon trying to link with /api/gnet/plugin.

The logs provide the following details:

dashboard-grafana-1 | logger=context userId=1 orgId=1 uname=oleksiisurnin t=2023-08-26T20:33:51.383656758Z level=info msg="Request Completed" method=GET path=/api/gnet/plugin status=403 remote_addr=172.26.0.11 time_ms=115 duration=115.559002ms size=305 referer= handler=/api/gnet/*

dashboard-grafana-1 | logger=accesscontrol.service t=2023-08-26T20:46:24.642535442Z level=debug msg="fetch permissions from store" key=rbac-permissions-1-user-1
dashboard-grafana-1 | logger=accesscontrol.service t=2023-08-26T20:46:24.645547219Z level=debug msg="cache permissions" key=rbac-permissions-1-user-1
dashboard-grafana-1 | logger=context userId=1 orgId=1 uname=oleksiisurnin t=2023-08-26T20:46:24.75180527Z level=info msg="Request Completed" method=GET path=/api/gnet/plugin status=403 remote_addr=172.26.0.11 time_ms=112 duration=112.228755ms size=305 referer= handler=/api/gnet/*

I’m utilizing Grafana version 10.1.0 on an Ubuntu system, all through docker compose.

Interestingly, when I tested this project locally on MacOS, everything worked as expected.

Could anyone provide insights on how to address this issue?

1 Like

facing same issue in 10.2, any solution till now

Hi,

yes, unfortunately that’s a known issue which should be fixed in 10.2.2 (released yesterday), I hope that will fix the issue.