Cannot install plugins in UI

I’m currently grappling with a challenge in Grafana where plugin installation seems impossible. The platform indicates an inability to connect to grafana.com. On top of this, my browser’s console flags a 403 error upon trying to link with /api/gnet/plugin.

The logs provide the following details:

dashboard-grafana-1 | logger=context userId=1 orgId=1 uname=oleksiisurnin t=2023-08-26T20:33:51.383656758Z level=info msg="Request Completed" method=GET path=/api/gnet/plugin status=403 remote_addr=172.26.0.11 time_ms=115 duration=115.559002ms size=305 referer= handler=/api/gnet/*

dashboard-grafana-1 | logger=accesscontrol.service t=2023-08-26T20:46:24.642535442Z level=debug msg="fetch permissions from store" key=rbac-permissions-1-user-1
dashboard-grafana-1 | logger=accesscontrol.service t=2023-08-26T20:46:24.645547219Z level=debug msg="cache permissions" key=rbac-permissions-1-user-1
dashboard-grafana-1 | logger=context userId=1 orgId=1 uname=oleksiisurnin t=2023-08-26T20:46:24.75180527Z level=info msg="Request Completed" method=GET path=/api/gnet/plugin status=403 remote_addr=172.26.0.11 time_ms=112 duration=112.228755ms size=305 referer= handler=/api/gnet/*

I’m utilizing Grafana version 10.1.0 on an Ubuntu system, all through docker compose.

Interestingly, when I tested this project locally on MacOS, everything worked as expected.

Could anyone provide insights on how to address this issue?

facing same issue in 10.2, any solution till now

Hi,

yes, unfortunately that’s a known issue which should be fixed in 10.2.2 (released yesterday), I hope that will fix the issue.