Hello everyone,
I want to create some alerts on data; my objective is to make a sequence for sending a mail to person 1 immediately after the alert triggers, and then waiting 30 minutes for sending a mail to person 2 if the alert is still pending. Then repeat this process every 1h.
I’m pretty sure it’s possible, but I can’t find an already existing thing.
Thank you
hello @enguerranhv please try the steps, follow alert documnet for more clarification.
Create alert rule state → firing
Root Policy
├── Policy 1 → Person 1 (0s)
└── Policy 2 → Person 2 (30m)
As you say i make rule
And i specify notification policy
then my 2 contact point
and finally my policies with the default with 0s and a child link to my 2nd contact point with 30 minutes of waiting
however only my second contact point ( the child) recieve a mail but not the first one ( the auto generated policies )
Sibling policies try
same label : Equipment = Pompe1
Continue matching = enabled
